On-line public services roadmap

United Kingdom

This roadmap provides information on online public services offered in the United Kingdom, the skills and means needed to access these services, security risks and tips related to each service as well as the benefits they offer to people who use them. The roadmap is directed towards people living in the 3rd age in order to su vpport their adaptation to the digital-oriented changing world and ensure that they can easily access the right services, take advantage of the benefits the Internet offers, and feel confident for using online tools to manage their health and life quality.

This roadmap is developed in the framework of the project “DIGITAL ACCESS: Digital Skills for People Living in the 3rd Age – Effective Digital Access to Public Services”, funded under the Erasmus+ programme for the period 2017-2019.

Published in 2018